Services to transform your business and life.
While other companies may be content to sit back and perform the traditional tasks of call centers, the multiple teams at ACC consistently deliver cost-effective outsourcing solutions that get big results.
Strategic Partnering
ACC acts as a true extension of your inspection business. We focus solely on serving home inspection companies, and we partner with you to create a flexible, personalized solution unique to your business.
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Customization
Our services are integrated and customized to your operation and reflect ONLY your company’s brand. All of our services to you, provided by one of our experienced ACC office teams and your account manager, are specifically tailored to your needs and preferences.
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Collaboration
We’re more than a call center -- we’re your business partner. We can help you maximize your revenue by providing experienced consultations on inspection pricing, add-on services, growth strategies, making the most of your ISN services and more.
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Selling & Booking Inspections
Your ACC office team will deliver all the information a client needs to feel confident booking an inspection with you. From educating prospective clients on the inspection process, promoting your qualifications and providing detailed price quotes, to gathering all pertinent information on a property for any inspection, we’ve got you covered.
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Upselling & Add-Ons
Your ancillary services provide extra value to clients. We’re experts at upselling and add-ons, and your ACC office team will offer them during each inspection appointment call – educating clients about their importance to ensure their satisfaction.
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Full Order Processing & Logistics
Your ACC office team will gather detailed and complete booking order information including all follow up communications with agents and clients in fully preparing the inspection order for you. All along the way, the order information will also appear seamlessly in your ISN.
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Lead Management
Turn inquiries into inspections! Your ACC office team can reach out to leads gained from emails, calls, contact forms and other sources. We’ll showcase the talents of your company and demonstrate why you are the right home inspection choice.
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Customer Service
We offer extensive inspection appointment booking follow up, logistics support, and office services. If you use ISN, your ACC office team can run credit card payments, send confirmation emails, deliver inspection report emails, and much more.
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Competitive Research
Let us help you gain an edge over your competition. We can provide “secret shopping” services for selected competitors, and discover what services they offer, their unique selling points, and their pricing.
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Valuable Benefits
It’s time to learn the difference between a call center and a true extension of your inspection business.
Exclusively for Home Inspectors
With two decades of experience servicing only the inspection industry, ACC brings an unmatched service that increases profits and reduces operating expenses for single and multi-inspector business owners.
Part of Your Team
Our service agents are trained to understand your business and become an extension of your team. We provide the same quality of service to your customers that any in-house service team would at a fraction of the cost.
Better Customer Experience
Any call center can take a message. At ACC, our specialized agent training encourages customer engagement that increases satisfaction and drives conversion. That means more money and freedom for you!
Never Miss a Call Again
Did you know that 85% of callers who can’t reach a company on the first try will not call back and 75% of those same callers will not leave a voicemail? Put down that phone and let us pick up the business for you!
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Joe Ziolkowski
Owner & Lead Inspector, On Target Home Inspection- -ACC has saved me a ton of time and they have consistently paid for their per-job fee by getting higher fees on our jobs. They are very easy to work with. My phone was like a crying baby…and now I've got my life back!
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Bill Dare
Owner/ President at Spotlight Home Inspection LLC- -I have been with ACC for about 5 five years now. I was a one man show back then. Growth was fantastic, however trying to handle all the calls was making a long day longer. Things started to slip through the cracks. The explosive growth since partnering with ACC can largely be attributed to having them answer the phone. Now we’re doing as many as 10-12 home and stucco inspections a day! Add to that radon, wood destroying insect, pool, mold and thermal imaging. It takes an army to keep it all straight! They have a strategic alliance with ISN, another valuable tool which further simplifies disseminating information. If you have a small bucket you can only dream small. Dream BIG. Sign up and watch the growth happen.
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David Fairbairn
Owner & Lead Inspector, Fairbairn Inspection Services- -Deciding to use America’s Call Center is one of the best business decisions I've ever made! They save me time, close more bookings and my phone gets answered on the first ring with a friendly voice! Very pleased and would recommend to any home inspector.
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Jerry Endres
Owner/Operator, WIN Home Inspection Traverse City- -I've been using America's Call Center for two years now. They have increased my business by 25%! They also give me back a lot of free time I didn't used to have. The ACC staff are very professional. My ACC team acts as an extension of my business and callers have no idea they are not my office in my home town.
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Jim Adams
Owner, Made to Last Home Inspections- -To tell you the truth, I can't remember life before ACC. You know how you try to put those bad memories out of your mind! The fine folks in my office have been wonderful. I can't imagine my business without them! Thank you for all you do.
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Tom Axelrad
Founder & Chief Inspector, Axelrad & Associates Home Inspections, LLC- -It has been exactly one year since we started with ACC and I couldn’t be more pleased! ACC has been absolutely wonderful to work with – giving me more time to expand my business and more time to do creative work that generates better brand experiences. ACC has given me my life back!
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Stephen Pruitt
Owner, Pruitt Property Inspection, Inc.- -I truly appreciate what the team at ACC has done and continues to do on behalf of Pruitt Property Inspection. ACC has absolutely changed our lives for the better!
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Joe Van Orsdol
Founder & Chief Inspector, Right Home Inspections- -The team at America’s Call Center always does such an awesome job of juggling and fitting all people in. We are extremely excited about the rise in business this year and we very much appreciate the partnership with ACC that helps to make that happen. Thank you ACC!
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Monty Alston
Co-owner, Hero Home Inspections- -I hesitated for a year and a half before finally engaging with America’s Call Center. I’m so glad I finally did! The quality of the staff there is awesome and they have done an amazing job. I could not be more satisfied.
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Jeff & Sarah Bliler
Owners, 4 Sight Inspection Services- -ACC is truly helping us to grow our business. What was just a dream a short time ago, ACC has helped to make a reality. And that reality is a thriving venture that just logged another record month! Partnering with ACC has been an absolute blessing and we are thankful to call them our team!
Custom Pricing
Whatever your needs or size of your inspection business, ACC will develop the most cost-effective and impactful solution – customized just for you.
Why Choose UsAipsum therefore always
Monthly Base Rate
Covers our full range of services as your office: selling and booking inspections, upselling ancillary services, appointment follow up actions, message service, front-line customer service. Contact Us today for a quote.
Per Appointment Scheduled
Billed only after the inspection is completed by you on site. (No charge for cancellations) Contact Us today for a quote.
Registration Fee
One-time fee for the start-up process, setting up your company, personalizing to your preferences, consultations with you, etc. Contact Us today for a quote.
