Questions to Ask When Hiring a Call Center
06 Sep

Questions to Ask When Hiring a Call Center

As a home inspector, don’t you hate it when people think all home inspectors are the same? That you are the same as every other home inspector out there? Of course, you know that isn’t true. There can be a big difference between home inspectors…in skill level, services offered, and price.

The same is true when it comes to hiring a call center to take your calls, book and schedule your inspection appointments, and represent you and your inspection company. There is a vast difference between call centers serving home inspectors…from how they represent you to your callers, the range of services they provide, to staff they employ, the systems they use and everything in between. Some do a little, some do a lot. Some do it well, some don’t.

So how can a home inspector figure all this out and make the best call center choice for what he wants, for what meets his needs? That is what this list of questions is meant to do, help you become knowledgeable by asking the right questions so you have the information you need to make a good decision for your business.

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About the Author

America's Call Center
America’s Call Center (ACC) is the premiere provider of integrated customer service & call handling solutions exclusively for the home inspection industry. ACC acts as a true extension of your home inspection business – a strategic partner providing the highest quality, personalized office support and collaboration to drive your business success.

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