Author: America's Call Center

[PART 2 OF 2] In part one of this post, we explored some of the key business and financial metrics that can directly impact…

[PART 1 OF 2] First off…what are business metrics? Depending on your experiences in the business world, business metrics can mean different things to…

[ This article, authored by ACC President Paul Zak, originally appeared in Working RE Magazine ] Your inspection business is booming, and you are…

Your business is booming, with you and your inspectors doing two to three inspections a day, and little time for anything else. That’s okay,…

While the current COVID real estate market is not following typical patterns, the National Association of Realtors ® is projecting the number of housing…

In today’s home inspection industry, competition for customers is more intense than ever. And there exists a multitude of marketing tactics any inspector can…

Providing excellent customer service has become one of the most highly effective ways to increase business. Consumers have time and again recognized the value…

We are knee-deep in the middle of a global pandemic. And as we continue to navigate this current landscape and uncharted waters amid coronavirus,…

In part two of this two-part branding post on why it’s important for home inspectors to start thinking “brand first,” we’ll explore the key…

Every business owner knows revenue is vitally important to the success of any business. Without revenue, there is no ongoing business or continued growth,…