Accelerating Your Growth
For nearly two decades, ACC has acted as a true extension of our customers’ home inspection business.
Our success is linked to their success. As such, we strive to always be a strategic partner providing the highest quality,
personalized office support and collaboration to drive our clients’ business success.
More Add-on Services
More Time Back
Our approach and commitment to our clients’ success is something we take very seriously.
Here’s what you can expect.
Trusted, Valued Partner
We’re not just a vendor; we’re your business partner–collaborating with you to grow your business.
Dedicated, Personalized Support
Your personal team is dedicated to you – we know you, your business, and how you want things done.
Reliable, Responsive and Capable
You can count on us – we are there for you when you need us and we can handle it for you.
Caring, Helpful and Collaborative
We care about you and your business’ success. It’s our job to make your job easier and we want to work with you to make that happen.
Freedom, Security and Independence
We help people live their dream – the freedom to be their own boss, an independent business owner, and the security of their own successful business.
Quality That Drives Success
This is what it all comes down to. We are proud to be a big part of the quality that drives our customer’s success.
Paul Zak, CEO
Some Higher Learning
Paul holds a B.S. in Chemical Engineering from University of Rochester as well as a Masters of Business Administration (MBA) from University of Colorado Denver
While working in research and development at Texas Instruments in the 1980’s, Paul was granted a U.S. patent for “low dispersion infrared glass.”
Paul was a senior business analyst at McDonnell Douglas, a marketing manager for Micro Motion, VP of sales and marketing for SOR Inc., and director of product development at Sprint.
Paul is VP, board of directors for Hope Faith Ministries, an organization dedicated to meeting the many needs of homeless and at-risk men, women, and children in Kansas City.
Raising the Bar
Paul has been CEO of ACC since 2003. As a respected leader, national speaker, and true innovator, Paul continues to set a standard for excellence in our great inspection industry.
Let’s Get Personal
Paul is an avid runner and health fitness advocate. He’s also a devoted husband to wife Carissa and a loving father to his two daughters Amanda and Madison.
Recent thoughts from Paul
THE RIGHT STUFF
“I’ve met a lot of amazing home inspectors in my 15+ years in this industry. And I’ve noticed that, for those inspectors who made up their mind to be the boss in lieu of being bossed around, the really successful ones possess a very specific, singular and impactful trait – PASSION. Above all, the great inspection business owners and leaders of our industry today are deeply passionate about the venture they are undertaking. It fuels their vision, drives their overall approach to service, boosts mental toughness, and makes them more fearless and willing to take risks. Got passion? Then you’ve already got a head start on your success.”
ALWAYS BE LEARNING
“Life is all about living…and living is truly experienced and enjoyed when we continuously learn and improve. This applies to business as well. Learning from mistakes, refining processes, and applying new approaches for business improvement is a way of life for succeeding. Strive to be better today than yesterday, and better tomorrow still – in all ways – and you’ll achieve a level of personal and business alignment success you may never have thought possible.”
MAKING TOUGH DECISIONS
“Making tough decisions may be the riskiest part of an inspection business owner’s job, but it’s also one of the most important. The most successful business owners are the ones who act decisively. They gather the facts, weigh the options carefully, consider alternatives, and then decide on the best course of action. And they do it quickly. Decisive leaders understand that their decisions may not always be perfect, but taking action is almost always better than taking no action at all.”
ACC founded by home inspection company owner and wife, Dan and Candy Oliver. They developed service offerings driven by personalization, customized service, and superior quality.
Movin’ on Up
As demand for services grows, so does the need for more office space. ACC moves to office on Holmes Rd.
With a solid foundation in place, Paul Zak takes up the reigns. As CEO, Paul begins deepening service offerings and improving performance quality standards.
A Tech Boost
After two years under new leadership, ACC begins its next phase with expanded phone systems and a new software platform – Cornerstone 1.
Your Office Team
ACC introduces “office team” concept to its clients – expanding and refining its comprehensive agent training program allowing team members to become a true extension of a home inspector’s business. Personalization becomes paramount as does the need for deeper collaboration with inspectors to provide customized solutions that work just for them.
Meeting New Demands
Despite the real estate recession and a sustained period of economic challenges for the country, ACC continues to work diligently with its customers to meet new needs and changing business requirements, partnering and collaborating for their success.
ISN and ACC
A new strategic alliance is formed between Inspection Support Network (ISN) and ACC. The integration for home inspectors is a powerful and differentiating one.
Rounding the Corner
As the economy and real estate industry begin a slow recovery, ACC preps for new infrastructure improvements and introduces new software platform Cornerstone 2.
ACC ignores the Mayan prediction that the world will end on December 21, 2012. Significantly deeper integration with ISN begins with a comprehensive bi-directional synchronization – further meeting growing customer needs and providing differentiated value for home inspection business owners and their clients.
With the economy dramatically improving, home sales up and major foundational pieces at ACC already in place, new phone systems are integrated. Advanced tech increases personalization with new customizable features – improving client response time and overall inspection business brand experience for clients and real estate agents.
Improving on the ACC team concept and in response to growing client base, ACC expands to second KC location. Doubling the square footage, many new individual “team areas” are created to enhance concentration on providing highly personalized service to home inspectors, their clients and Realtors®.
20 Years Strong
A significant year indeed as ACC turned 20. After two decades in business, ACC took time throughout the year to reflect on its growth, its successes and challenges, the many changes in the inspection community and ACC’s thoughtful adjustments along the way. 20 years serving home inspectors exclusively has been an honor and privilege and one ACC looks forward to doing long into the future.
Your ACC team
You don’t want just anybody acting as an extension of your business. You want the best. And that is exactly what you get with your ACC team. No rookies, part-timers or temp folks here. Only smart, experienced, and friendly professionals.
Remember, we only serve as the inspector’s office – so your office knows their stuff. Everything about inspections and inspection-related services. You name it…they know it!